ContactAssistAbout JC Design Intelligence, LLC
Built by an Educator, for Educators
JC Design Intelligence creates practical AI tools that give teachers back their time, without compromising student privacy.
Meet the Founder.
I'm Dr. Jennifer C. Chandler, an educator with more than 25 years of experience in K-12 education. I am still connected to the classroom, currently teaching English language arts and computer science at a middle school in Tennessee.
I have also worked as a school administrator. In a large urban district, I served as a supervisor for both Curriculum & Instruction and Exceptional Children. Along the way I built a background in instructional design, LMS administration, standards-aligned curriculum development, and multimedia content creation.
Throughout my career in education, I’ve worked closely with district leaders, teachers, and families to keep our schools in compliance with state and federal law. As a Special Project Coordinator in 2011, I helped write district policy on recording video of classroom instruction for professional development, balancing the value of that footage with students’ right to privacy. Later, as a Gifted Program Supervisor during the COVID-19 pandemic, I guided teachers through protecting student information under FERPA as parent meetings moved online. That experience shapes everything I build: ContactAssist was designed from the start with student and family privacy in mind.
Why I built ContactAssist
Write the email once. Then get back to teaching.
Teachers are required to document parent communication. Most of that communication already happens over email.
So we write the email, then go back and log the same contact by hand in a spreadsheet or school system. That is duplicate paperwork, and it comes out of planning time and time with students.
I built ContactAssist so parent emails are logged automatically. Teachers communicate with families once and move on.
I believe technology should remove busywork so teachers can focus on teaching.
Privacy and student data
As an educator and school administrator, protecting student and family information is not an afterthought for me. It is how I was trained to think.
I designed ContactAssist with FERPA principles in mind: collect only the information needed, keep the parent log in a Google Sheet in the teacher's own account, and respect the trust families place in schools.
To be clear about how it works: to summarize a parent email, the email content is sent to Anthropic's Claude model for processing. Full email bodies are not stored on our servers. The Privacy Policy explains what is stored, for how long, and who processes it.
Want to see how ContactAssist can save your teachers time?
drj@jcdesignintelligence.com